Tourmaster Warranty: Tourmaster guarantees the "Apparel" and "Luggage" (hereinafter the "product(s)"), accompanied by proof of purchase, against manufacturing defects and faulty materials. This does not affect your statutory rights with the dealer where you purchased the products.
Validity: The Tourmaster warranty is valid for 2 (two) years from date of purchase for all Tourmaster products.
Activating the warranty: In order to activate the standard warranty, please fill out the product registration form with the required information within 30 days of purchasing your Tourmaster product.
Coverage and exclusions: The Tourmaster warranty covers any type of manufacturing defect or faulty materials used to manufacture the product. Any failure of the product to satisfy your expectations, however caused, may not be considered as a defect for purposes of this warranty. The warranty does not cover damages deriving from: improper use, normal wear and tear, tampering, improper maintenance of the garment, negligence or lack of care, damage caused by falling and/or accidents (i.e. alterations due to external causes), any repairs performed by unauthorized persons, damages caused by other factors/actions beyond the control of Cortech, subjective assessments of the user such as comfort and wear-ability, damage caused by prolonged exposure to sources of light and/or heat.
Limitations: The standard warranty is limited to products purchased from “authorized” Tourmaster dealers in the United States. The warranty does not cover Tourmaster products you may have purchased online from websites which are in a foreign country (except for purchases on Tourmaster.com).
How to use the warranty: Warranties are administered through our dealer network. Please contact the original dealer where the product was purchased or contact Tourmaster directly to process the warranty claim. If you purchased your product through Amazon, please contact us directly so we can process your warranty. Do not send your item back to Amazon.
Tourmaster Warranty Department